IT Support
A partner, not a ticket into the void.
One point of contact
No more back and forth between three suppliers: one contact for your incidents and your day-to-day operations.
Fast response
Support by phone and WhatsApp, with clear response times stated when you sign up.
Software and hardware together
The team handling your support also knows your code and your hardware, so diagnosis is quicker.
Our plans
Three plans, and what they cost.
Essential IT Assistance
From 990 DH excl. VAT / month
For small organisations, practices, independent professionals and offices with 1 to 10 workstations.
- Remote assistance
- Troubleshooting
- User support
- Preventive maintenance
- Antivirus checks
- Monthly backup
- Basic advisory
Business IT Support
From 1 490 DH excl. VAT / month
For SMEs, medical practices, schools and organisations with several users.
- Priority support
- Remote and on-site assistance
- Printer management
- Network & Wi-Fi
- Regular backups
- Hardware inventory
- Basic security
- Periodic reporting
Outsourced IT Department
From 2 990 DH excl. VAT / month
For organisations that want their IT steered with real expertise, without hiring in-house.
- Information system governance
- Strategic advisory and audit
- IT roadmap
- Supplier management
- IT budget control
- Security & backups
- Steering meetings
- A partner you can trust: guidance, confidentiality, discretion, executive alignment
Not sure which plan fits?
Frequently asked
What our clients ask before signing.
What is an outsourced IT department?
It means running your IT with the expertise of a full IT department without hiring in-house: strategic advisory and audit, an IT roadmap, IT budget control, security and backups, regular steering meetings. That is our Outsourced IT Department plan, from 2,990 DH excl. VAT/month.
How much does an IT support contract cost?
Three plans depending on the size of your organisation: 990 DH excl. VAT/month for a small structure of 1 to 10 workstations, 1,490 DH excl. VAT/month for an SME with several users, 2,990 DH excl. VAT/month for a full outsourced IT department. The price is stated here, not hidden behind a quote request.
Is support provided remotely or on-site in Casablanca?
Both, depending on the plan. Essential IT Assistance covers remote support. Business IT Support and the Outsourced IT Department plan add on-site visits in Casablanca when remote diagnosis is not enough.
What is the difference between the three plans?
Essential targets small organisations and practices with 1 to 10 workstations. Business targets SMEs, medical practices and schools with multiple users, with priority support and fleet management. The Outsourced IT Department plan suits organisations that want their IT steered with real expertise, without hiring in-house.
Why entrust support to the same company that supplies the hardware?
Because the team running your support also knows the fleet it delivered and, for some clients, the software it built: diagnosis is faster than with a provider discovering your setup on every call.
Our areas of expertise
One partner, for all of it
Same team, same contact, same invoice — whether you need a machine, an application or an on-site fix.
